![]() Please try to re-create a new outlook profile and then run the “outlook /safe” in the run to open the outlook as safe mode.Ĥ. Please try to log in to OWA using the issue mailbox to see if you can log in and open the shared mailbox.ģ. So would you like to share with me how you logged in?Ģ. As a result, users can't log into them directly. According to my research, the shared mailbox is a type of user mailbox that doesn't have its own username and password. In order to better solve the issue, I would like to confirm with you the " sign in using share mailbox" you mentioned. If none of the preceding techniques worked, try creating and configuring a new Outlook profile (Control Panel -> Mail item -> Add) and reconnecting your PST files (Control Panel -> Mail item -> Add).Does the issue occur to only one user or do all users have the issue?ġ. All we have to do now is press the Restore button.īecause this tool can only scan one file at a time, this step must be performed independently for each file.Īfter that, you’ll be able to use Outlook. Scanpst will display the scanning results after it is finished. Using the Browse button, find your pst file (by default you can find pst files in the folder C:\Documents and Settings\ percent username percent \Local Settings\Application Data\Microsoft\Outlook).Īll that is left now is to tap Start, and the application will begin checking. Run Scanpst.exe after killing the outlook.exe process (and any other processes that use the pst file). x86 Office – C:\Program Files (x86)\Microsoft Office\root\Office16.圆4 Office – C:\Program Files \Microsoft Office\root\Office16.You can find this utility in one of the following folders: You can try to recover it using built-in tool Scanpst.exe. An unexpected error has occurred – most likely, your PST file with mail items is damaged. Cannot open the Outlook window. The set of folders cannot be opened. If during the Outlook start you receive error Cannot start Microsoft Outlook. You can remove the file Outlook.xml in the folder percent appdata percent MicrosoftOutlook to launch Outlook with an empty Navigation Pane settings.Īlternatively, run the following command: outlook.exe /resetnavpane Corrupted PST file Outlook may be unable to start owing to a corrupted Navigation Pane profile. If this solution helped, turn on the add-ins sequentially and restart the Outlook until you find a problem extension. HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\AddinsĬlose Outlook and try to start it in the normal mode.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins.You can also disable all add-ins in registry by deleting the following registry keys (just in case, create a backup of these keys first!): In case the Outlook succesfully started in Safe Mode, disable additional and third-party extensions: File -> Add-ins -> COM Add-ins -> Go -> Clear all COM add-in checkboxes. Try to run Outlook in Safe Mode, by running the command: Outlook.exe /safe Run Outlook in Safe Mode and Disable Add-ins Find and terminate all outlook.exe processes (Right click -> End task).Īfter that start Outlook. ![]() If the mail server is available, open Task Manager (SHIFT CTRL Esc), switch to the Details tab. ![]() Use the ping and tracert commands to test your connection to the mail server, then try accessing your inbox using a web browser (OWA in Exchange, or if you’re using Gmail). How Do I Fix Microsoft Outlook 2016 Won’t Start? Whether there are network issues or the Exchange server is offline for maintenance, you should first verify your network connection and mailbox server access. If you get an error after starting Outlook, Microsoft Outlook will not launch. And, more often than not, it occurs at an inconvenient and inconvenient moment! Today, we’ll look at a few quick ways to get Outlook up and running. Almost every Outlook user has experienced a situation when the software will not launch.
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